100% risk-free guarantee? For real?!
We'll be the first to tell you that finding the perfect editor is all about fit. That's why we want to make sure we'll work well together—and that's why we offer a 7-day zero-risk guarantee with every Chatty project.
Here's how it works:
- If you're not happy with our editing feedback, we'll pair you up with a different editor and make a second editing pass for free.
- If you're still not happy with our feedback after the second pass, we'd be happy to offer you a full refund of your project fee—and you'll get to keep your work.
To qualify for this guarantee, you must:
- Provide your editor with clear direction during the submission process
- Provide detailed feedback to your second editor on why you're not happy with our service
Note that Chatty Pro membership fees are non-refundable.
Check out our full Terms of Service here for more details on our risk-free guarantee.